HMS makes Information Technology work optimally for your hotels, directly aligning with regional operations and myriad other teams to deliver the top suite of revenue-enhancing, integrated, cost-effective and secure solutions in hospitality.

Information Technology Benefits

  • Leverages the scale and size of Hilton’s managed estate to optimize third-party pricing and solutions
  • Our clustered local IT support reduces staffing costs by 18% compared to traditional support models
  • Access to IT Task Force resourcing for large IT projects reduces labor costs by 25% or more over outside contracted labor
  • On-property support directly integrates into the corporate IT process to improve visibility and support speeds
  • Comprehensive security mitigates the costly threat of data breach
  • Integrated solutions drive revenue enhancement and cost containment  with our centralized approach
  • Provides priority access to new technology initiatives for speed to market on new solutions
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Testimonials

P.H. Hotel Company

“Partnering with this iconic industry leader is guaranteed to take your hotel to new heights on every level.”

Julie Grimes | Managing Partner
Felcor Lodging Trust

“Hilton brand and management services have not only aligned with but also embraced our asset management approach from day one. This partnership has led to a real time focus on hotel opportunities and performance, resulting in a very collaborative and proactive planning and execution process to improving the assets and increasing shareholder value for our portfolio.”

Troy A. Pentecost | EVP, COO
Granite Properties

“As a first time hotel owner (and Connie award winner!), we rely heavily on the people of Hilton to act as our partner and treat our hotel as if it were theirs. From the CEO, to all the VP’s and the general manager, to the entire staff at our hotel, all of whom we’ve come to know, we thank you for your ownership mentality and true partnership. We couldn’t succeed without you!”

Gregory (Greg) P. Fuller | President & COO
Lodging Capital Partners, LLC

“Quick to respond to our needs and concerns and a valued partner in our growth strategy.”

Ashford, Inc.

“They are outstanding partners and work very hard to maximize the performance of the hotels they manage for us.”

Oasis West Realty LLC

“More than a hotel operator, Hilton's a partner in our business.”

Thayer Lodging Group

“The most innovative force, consistently improving our hotels in gaining market share and improving profitability. The owner-centric approach sets them apart.”

“For us, Hilton Management Services is synonymous with partnership.”

Abdul Lakhani | Owner
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