Hilton Management Services brings the expertise.

Our spa operations and development team provides direction on thoughtfully designed spa and fitness spaces aligned with fresh, transformative spa experiences that drive guest satisfaction and profitability.

  • We develop innovative spa and fitness concepts that represent the ultimate expression of each Hilton brand’s character, cultivate a local flavor, and support our guests’ commitment to well-being while traveling.
  • We provide business tools that drive impactful sales and marketing strategies, target growth of key spa metrics and increase bottom line profits.
  • We deliver spa programs with high levels of quality assurance, supported by the best operational practices, audited brand standards, progressive training and team development.
  • Hilton’s branded concept spa, eforea, is now in 30 locations and has grown profits by 19 percent
  • There’s been a 300bps improvement, year over year, in spa guest satisfaction
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Testimonials

P.H. Hotel Company

“Partnering with this iconic industry leader is guaranteed to take your hotel to new heights on every level.”

Julie Grimes | Managing Partner
Felcor Lodging Trust

“Hilton brand and management services have not only aligned with but also embraced our asset management approach from day one. This partnership has led to a real time focus on hotel opportunities and performance, resulting in a very collaborative and proactive planning and execution process to improving the assets and increasing shareholder value for our portfolio.”

Troy A. Pentecost | EVP, COO
Granite Properties

“As a first time hotel owner (and Connie award winner!), we rely heavily on the people of Hilton to act as our partner and treat our hotel as if it were theirs. From the CEO, to all the VP’s and the general manager, to the entire staff at our hotel, all of whom we’ve come to know, we thank you for your ownership mentality and true partnership. We couldn’t succeed without you!”

Gregory (Greg) P. Fuller | President & COO
Lodging Capital Partners, LLC

“Quick to respond to our needs and concerns and a valued partner in our growth strategy.”

Ashford, Inc.

“They are outstanding partners and work very hard to maximize the performance of the hotels they manage for us.”

Oasis West Realty LLC

“More than a hotel operator, Hilton's a partner in our business.”

Thayer Lodging Group

“The most innovative force, consistently improving our hotels in gaining market share and improving profitability. The owner-centric approach sets them apart.”

“For us, Hilton Management Services is synonymous with partnership.”

Abdul Lakhani | Owner
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