We bring the expertise. 

Our eCommerce team is your dedicated, digital partner that aligns commercially with regional operations, revenue management, and sales.

  • We deliver an organic strategy to optimize visibility for new market entrants and converting hotels
  • Expertise with urban city center hotels
  • We have an integration of  Revenue Management, Sales, Marketing, eCommerce and Operations. All commercial counterparts are joined to focus at the area level, regional level and hotel level
  • We can leverage third party internet merchant channels with lower margins and the ability to run hotel specials and packages
Over
60%
Business
Booked through digital channels.
15:1
Ratio
Lower manager to hotel ratio (15:1 v 40:1) for a more focussed service.
Lower Margins
We can leverage third party internet merchant channels with lower margins and the ability to run hotel specials and packages.
Social Media
Keeping in contact with your customers has never been easier. Our eCommerce team will manage all your social media channels to keep your hotel relevant and accessible.
How can we help?
to see all services we offer.

Testimonials

P.H. Hotel Company

“Partnering with this iconic industry leader is guaranteed to take your hotel to new heights on every level.”

Julie Grimes | Managing Partner
Felcor Lodging Trust

“Hilton brand and management services have not only aligned with but also embraced our asset management approach from day one. This partnership has led to a real time focus on hotel opportunities and performance, resulting in a very collaborative and proactive planning and execution process to improving the assets and increasing shareholder value for our portfolio.”

Troy A. Pentecost | EVP, COO
Granite Properties

“As a first time hotel owner (and Connie award winner!), we rely heavily on the people of Hilton to act as our partner and treat our hotel as if it were theirs. From the CEO, to all the VP’s and the general manager, to the entire staff at our hotel, all of whom we’ve come to know, we thank you for your ownership mentality and true partnership. We couldn’t succeed without you!”

Gregory (Greg) P. Fuller | President & COO
Lodging Capital Partners, LLC

“Quick to respond to our needs and concerns and a valued partner in our growth strategy.”

Ashford, Inc.

“They are outstanding partners and work very hard to maximize the performance of the hotels they manage for us.”

Oasis West Realty LLC

“More than a hotel operator, Hilton's a partner in our business.”

Thayer Lodging Group

“The most innovative force, consistently improving our hotels in gaining market share and improving profitability. The owner-centric approach sets them apart.”

“For us, Hilton Management Services is synonymous with partnership.”

Abdul Lakhani | Owner
HMS-icons
HMS-icons